Dynamics 365 Apps

Message ID: MC1191196 We are announcing the ability to configure timeout rules override in SLA-based automatic actions in Dynamics 365 Customer Service. This feature will reach general availability on December 31, 2025. How does this affect me? This feature enables…

Message ID: MC1191197 We are announcing the ability to edit transaction dates and exchange rates for per diem expenses to improve flexibility and accuracy in expense reporting, in Dynamics 365 Project Operations. This feature will reach general availability on December…

Message ID: MC1190099 We are announcing the ability to assign project categories to on-account transactions, enabling posting to specific financial accounts for improved reporting and transparency in Dynamics 365 Project Operations. This feature will reach general availability on December 26,…

Message ID: MC1190094 We are announcing the ability to split credit card transactions in Expense Management even when policy violations or missing mandatory fields exist, in Dynamics 365 Project Operations. This feature will reach general availability on December 26, 2025.How…

Message ID: MC1190085 We are announcing the ability to use general journals against projects for customers using Dynamics 365 Project Operations Integrated with ERP deployment types. This feature will reach general availability on December 26, 2025.How does this affect me?With…

Message ID: MC1189618 We are announcing the ability to contact customers proactively with personalized options in Dynamics 365 Contact Center. This feature reached general availability on November 15, 2025.How does this affect me?This feature enables you to proactively engage with…