Dynamics 365 Customer Insights- Data – Select appropriate field values from a list when working with segments conditions [MC1218646]

Dynamics 365 Customer Insights- Data – Select appropriate field values from a list when working with segments conditions [MC1218646]

Message ID: MC1218646 We are announcing the ability to easily select appropriate field values from a list when working with segments conditions in Dynamics 365 Customer Insights - Data. This feature will reach general availability on February 13, 2026. How…
Dynamics 365 Customer Insights – Journeys – Maximize event ROI with paid registration, seamless payment integration [MC1217921]

Dynamics 365 Customer Insights – Journeys – Maximize event ROI with paid registration, seamless payment integration [MC1217921]

Message ID: MC1217921 We are announcing the ability to maximize event ROI with paid registration and seamless payment integration in Dynamics 365 Customer Insights - Journeys. This feature will reach general availability on February 13, 2026.How does this affect me?This…
Dynamics 365 Contact Center – Update default Messaging Queues assignment strategy – Least Active [MC1181931]

Dynamics 365 Contact Center – Update default Messaging Queues assignment strategy – Least Active [MC1181931]

Message ID: MC1181931 (Updated) We are announcing that the default assignment strategy for new messaging queues will be set to "least active." This change will reach general availability on February 6, 2026.How does this affect me?When a new messaging queue…
Dynamics 365 Contact Center – Handle duplicate callback requests gracefully when queues are overflowing [MC1214118]

Dynamics 365 Contact Center – Handle duplicate callback requests gracefully when queues are overflowing [MC1214118]

Message ID: MC1214118 We are announcing the ability to define how duplicate requests for callback are handled in Dynamics 365 Contact Center. This feature will reach general availability on January 30, 2026. How does this affect me? This feature enables…