Dynamics 365 Apps Archives - Page 8 of 39

Dynamics 365 Customer Service – Intent-based suggestions has been disabled [MC1173185]

Message ID: MC1173185 Due to reports of unintended token consumption in the Copilot Service workspace app, we have modified the default state of intent-based to be disabled.How does this affect me? All existing Intent-based suggestions customers will need to manually…

Modern Workspace Pro 16 October 2025Admin impact, Prevent or fix issuesNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Enhanced supervisor actions (Transfer, assign) [MC1173157]

Message ID: MC1173157 We are announcing enhanced supervisor actions in Dynamics 365 Contact Center. This feature will reach general availability on November 14, 2025. How does this affect me? This feature enables contact center supervisors to manage operations by assigning…

Modern Workspace Pro 15 October 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Customer Insights – Data – Filter rows from source data for better processing [MC1173012]

Message ID: MC1173012 We are announcing the ability to filter out unwanted rows from your source data directly in Dynamics 365 Customer Insights - Data. This feature reached general availability on October 3, 2025. How does this affect me? You…

Modern Workspace Pro 15 October 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Enable Intent group and agent group-based metrics and dimensions [MC1172377]

Message ID: MC1172377 We are announcing the ability to enable intent group and agent group-based metrics and dimensions for real time analytics for record routing in Dynamics 365 Contact Center. This feature will reach general availability on October 20, 2025.…

Modern Workspace Pro 14 October 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Project Operations – Dynamics 365 expense management mobile app new features [MC1172358]

Message ID: MC1172358 We are announcing new features for the Dynamics 365 expense management mobile app for Dynamics 365 Project Operations. These features will reach general availability on November 14, 2025.How does this affect me?The app now displays icons next…

Modern Workspace Pro 14 October 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Agent Insights Empowering AI Supervisors on their Autonomous Transformation [MC1171742]

Message ID: MC1171742 We are announcing the ability to view the performance of AI agents from the Agent Insights dashboard in Dynamics 365 Contact Center and Customer Service. The Agent Insights dashboard equips Supervisors with real-time visibility into key performance…

Modern Workspace Pro 13 October 2025New feature, Stay informedNo Comments

GemPix 2 on Microsoft Outlook: Updated behavior for switching back from new Outlook to classic Outlook for Windows [MC1066342]4 January 2026
This update seems like a thoughtful response to user feedback around changes in Outlook. A smoother transition between versions will…
GemPix 2 on Legacy Microsoft Outlook for Mac: Support will end [MC994282]4 January 2026
This change makes sense in terms of keeping the platform secure and feature-rich. I wonder if any organizations will be…
GemPix 2 on Power Pages version 9.7.2.x Early Upgrade Release [MC1011716]4 January 2026
The emphasis on performance and security updates is reassuring, but I’m wondering how this will impact users during the maintenance…
Snow Rider 3D on Amazon Cognito now supports resource indicators to simplify enhancing protection of OAuth 2.0 resources28 October 2025
Wow, this change in Cognito sounds like a game-changer for security! It's kinda wild how little things like specifying resource…
URL on Update to inline image representation in Outlook on the web and new Outlook for Windows [MC1174855]24 October 2025
... [Trackback] [...] Read More here: mwpro.co.uk/blog/2025/10/18/update-to-inline-image-representation-in-outlook-on-the-web-and-new-outlook-for-windows-mc1174855/ [...]