Dynamics 365 Apps Archives - Page 8 of 12

Omnichannel for Customer Service – Use AI summary for call quality management [MC1051032]

Message ID: MC1051032 We are launching the AI summary for call quality management feature for Omnichannel for Customer Service. This feature allows you to use AI to read closed conversations and voicemails to provide conversation summaries and other insights. This…

Mike Rosoft 8 April 2025New feature, Stay informed1

Dynamics 365 Apps

Microsoft 365 Copilot for Sales – Easily save meeting notes to CRM following Teams meetings [MC1044953]

Message ID: MC1044953 We are announcing the easily save meeting notes to CRM following Teams meetings feature for Microsoft 365 Copilot for Sales. This feature enables you to save meeting notes directly to your CRM after a meeting, without the…

Mike Rosoft 31 March 2025New feature, Stay informed1

Dynamics 365 Apps

Dynamics 365 Sales – Find, filter, and sort using natural language with smart grid [MC1041795]

Message ID: MC1041795 We are announcing the find, filter, and sort using natural language with smart grid feature for Dynamics 365 Sales. With this feature users can find and filter leads and opportunities using natural language queries. This feature will…

Mike Rosoft 26 March 2025New feature, Stay informed1

Dynamics 365 Apps Power Platform

Updates to business continuity and disaster recovery capabilities of Dynamics 365 and Power Platform [MC1032264]

Message ID: MC1032264 We recently announced updates to the business continuity and disaster recovery capabilities of Dynamics 365 and Power Platform. These new capabilities provide added resiliency for mission critical workloads and flexible options for customers to implement business continuity…

Mike Rosoft 14 March 2025New feature, Stay informed1

Dynamics 365 Apps

Dynamics 365 Customer Service – Update to msdyn_AppProfileManagerAnchor package [MC1029923]

Message ID: MC1029923 We have scheduled an update to the msdyn_AppProfileManagerAnchor package in your Dynamics 365 Customer Service environment to address an issue we identified with the Channel Integration Framework (CIF) version 1. How does this affect me? This update…

Mike Rosoft 12 March 2025Stay informed1

Dynamics 365 Apps

Dynamics 365 Field Service – Summarize work orders with Copilot in the mobile app general availability [MC991996]

Message ID: MC991996 We are announcing the Summarize work orders with Copilot in the mobile app feature for Dynamics 365 Field Service. With this feature, technicians get the ability to summarize their work orders with Copilot within the Field Service…

Mike Rosoft 29 January 2025New feature, Stay informed1

Mike Rosoft on Microsoft 365 Copilot for Sales – View sales insights in Microsoft Teams meeting recap [MC1079540]21 May 2025
The recent update to Microsoft 365 Copilot for Sales is set to make quite a splash in the world of…
Mike Rosoft on Power Platform – Power Platform – Manage Application Lifecycle Management at scale in the admin deployment hub [MC1078792]21 May 2025
The recent update to the Power Platform's Application Lifecycle Management (ALM) process is a game changer for both admins and…
Mike Rosoft on Power Pages – Power Pages version 9.7.4.xx Hotfix Release [MC1078770]21 May 2025
The recent hotfix release of Power Pages version 9.7.4.xx is set to bring a wave of improvements and critical bug…
Mike Rosoft on Updates available for Microsoft 365 Apps for Current Channel [MC1078754]21 May 2025
The recent updates to Microsoft 365 Apps for the Current Channel are set to make waves in both admin and…
Mike Rosoft on Microsoft OneDrive: New “View and upload” permission for Anyone links to folders [MC1078765]21 May 2025
This upcoming update to Microsoft OneDrive introduces a new "View and upload" permission for Anyone links to folders, and it’s…