Microsoft 365 Copilot Chat: New ways to include files and emails in prompts [MC1139489]

Microsoft 365 Copilot Chat: New ways to include files and emails in prompts [MC1139489]

Message ID: MC1139489 We're enhancing Microsoft 365 Copilot Chat with new capabilities that make it easier for users to include work content—such as files and emails—in their prompts. By typing ‘/’ in the prompt box, users can quickly search and…
(Updated) New Tools feature coming to the Microsoft Copilot Chat prompt box [MC1122153]

(Updated) New Tools feature coming to the Microsoft Copilot Chat prompt box [MC1122153]

Message ID: MC1122153 (Updated) Updated August 21, 2025: We have updated the timeline. Thank you for your patience.Beginning mid-August 2025, we're introducing a new Tools feature in the Copilot Chat prompt box. Tools acts as a lightweight entry point into…
Dynamics 365 Customer Service & Dynamics 365 Contact Center – Set up microphone connection on representative sign-in [MC1138823]

Dynamics 365 Customer Service & Dynamics 365 Contact Center – Set up microphone connection on representative sign-in [MC1138823]

Message ID: MC1138823 We are announcing the ability to enable service representative's microphones to be connected prior to calls beginning in Dynamics 365 Contact Center. This feature is currently available in preview.How does this affect me?This option helps reduce latency…