Stay informed Archives - Page 34 of 314

Dynamics 365 Contact Center – Use feedback agent in chat and digital channels [MC1163796]

Message ID: MC1163796 We are announcing the ability to configure feedback surveys for the chat and digital channels using Copilot Studio to create and manage surveys that go out to the customers after a conversation ends in Dynamics 365 Contact…

Modern Workspace Pro 2 October 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Play audible sound for call connection [MC1163792]

Message ID: MC1163792 We are announcing the ability to signal to a representative via an audible sound that their audio is connected in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.How does this affect…

Modern Workspace Pro 2 October 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Automate voice calls with Customer Intent Agent [MC1163779]

Message ID: MC1163779 We are announcing the ability to automate voice calls with Customer Intent Agent in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.How does this affect me?Admins will be able to utilize…

Modern Workspace Pro 2 October 2025New feature, Stay informedNo Comments

Microsoft 365 apps

Microsoft 365: Visual refresh of app icons [MC1163778]

Message ID: MC1163778 [Introduction:]We’re introducing refreshed Microsoft 365 app icons for Word, Excel, PowerPoint, and the rest of Microsoft 365 productivity tools. The newly designed Microsoft 365 icons reflect a strategic shift in Microsoft 365—unified, intuitive, and designed for flow…

Modern Workspace Pro 2 October 2025Admin impact, Feature update, Stay informed, User impactNo Comments

Power Platform

Microsoft 365 Copilot for Sales – Access insights on opportunity while working on emails in Outlook [MC1163793]

Message ID: MC1163793 We are announcing the ability to access insights on opportunity while working on emails in Outlook in Microsoft 365 Copilot for Sales. This feature will reach general availability on November 1, 2025. How does this affect me?…

Modern Workspace Pro 2 October 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Customer Service – Automate case lifecycle tasks with Case Management Agent [MC1163794]

Message ID: MC1163794 We are announcing the ability to automate case lifecycle tasks with Case Management Agent, which automates case creation and updates, facilitates collaboration with experts, and streamlines the case follow-up and closure process in Dynamics 365 Customer Service.…

Modern Workspace Pro 2 October 2025New feature, Stay informedNo Comments

Snow Rider 3D on Amazon Cognito now supports resource indicators to simplify enhancing protection of OAuth 2.0 resources28 October 2025
Wow, this change in Cognito sounds like a game-changer for security! It's kinda wild how little things like specifying resource…
URL on Update to inline image representation in Outlook on the web and new Outlook for Windows [MC1174855]24 October 2025
... [Trackback] [...] Read More here: mwpro.co.uk/blog/2025/10/18/update-to-inline-image-representation-in-outlook-on-the-web-and-new-outlook-for-windows-mc1174855/ [...]
Mike on GCP Release Notes: October 01, 20252 October 2025
Haha, “magical shrinking sauce” is such a perfect way to describe it! The new InPlaceOrRecreate mode really does feel like…
Mike on GCP Release Notes: October 01, 20252 October 2025
Haha, love the imagery — “tiny floating islands” vs “resource-guzzling behemoths” is exactly how VPA feels sometimes! Kubernetes definitely keeps…
Mike on Upcoming Secure by Default Settings Changes for Exchange and Teams APIs [MC1163922]2 October 2025
Absolutely nailed it — this update does feel like Microsoft handing the keys back to IT admins, but with a…