Amazon Web Services

Amazon Connect Cases now displays email content, including message body, images, and attachment details directly within the case activity feed, enabling case workers to understand email conversations more efficiently and resolve cases faster. Amazon Connect Cases is available in the…

Amazon Connect Cases is now available in the Africa (Cape Town) AWS region. Amazon Connect Cases provides built-in case management capabilities that make it easy for your contact center agents to create, collaborate on, and quickly resolve customer issues that…

Amazon Kinesis Video Streams (Amazon KVS) is now available in Europe (Spain), Asia Pacific (Malaysia), Middle East (Bahrain) regions. Amazon KVS is a fully managed AWS service that enables you to securely stream, process, and store video and time-encoded data…

AWS Clean Rooms now publishes events to Amazon EventBridge for status changes in a Clean Rooms collaboration, delivering real-time insights to collaboration creators and analysis runners. Collaboration creators are notified of changes to collaborations and memberships, and analysis runners are…

Amazon Q Developer CLI announces custom agents which enable you to customize the CLI agent to perform specialized tasks such as code reviews and troubleshooting more effectively. You can define a custom agent by creating a configuration file that specifies…

Amazon Location Service has updated its Migration SDK, expanding support for advanced places, routing, and mapping features such as nearby search, searching by phone number, waypoint optimization, and step-by-step routes planning instructions. This update makes it easier for customers to…