Dynamics 365 Apps

Message ID: MC1138227 (Updated) We are announcing the ability to simplify forms by filtering choices based on previous answers in Dynamics 365 Customer Insights - Journeys. This feature will reach general availability on September 1, 2025. How does this affect…

Message ID: MC1148604 We are announcing the ability to prevent duplicate emails to shared email addresses in Dynamics 365 Commerce. This feature will reach general availability on September 24, 2025.How does this affect me?This feature enables email deduplication, ensuring that…

Message ID: MC1146582 We are announcing the ability to connect to AI agents through the Model Context Protocol server in Dynamics 365 Customer Service. This feature will reach general availability on October 1, 2025.How does this affect me?With this feature…

Message ID: MC1146586 We are announcing the ability of makers being able to customize their experience of the Copilot side pane by using the customization capabilities of Copilot Studio in Dynamics 365 Field Service. This feature will reach general availability…

Message ID: MC1146584 We are announcing the ability to connect Dynamics 365 Sales to your agents and assistants with the new Model Context Protocol server. This feature will reach general availability on October 1, 2025.How does this affect me?With this…

Message ID: MC1146563 We are announcing the ability to use an optimized setting to update presence in Dynamics 365 Contact Center. This feature will reach general availability on October 1, 2025.How does this affect me?With this feature, customer service representatives…