Dynamics 365 Apps Archives - Page 5 of 39

Dynamics 365 Contact Center – Advanced Voice and Chat Agent Analytics on Omnichannel Historical Bot Dashboard [MC1183553]

Message ID: MC1183553 We are announcing advanced voice and chat agent analytics on the Omnichannel Historical Bot Dashboard in Dynamics 365 Contact Center. This feature will reach general availability on December 5, 2025.How does this affect me?This feature enhances the…

Modern Workspace Pro 6 November 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Customer Service – Automate case lifecycle tasks with Case Management Agent [MC1163794]

Message ID: MC1163794 (Updated) We are announcing the ability to automate case lifecycle tasks with Case Management Agent, which automates case creation and updates, facilitates collaboration with experts, and streamlines the case follow-up and closure process in Dynamics 365 Customer…

Modern Workspace Pro 6 November 2025New feature, Stay informedNo Comments

Dynamics 365 Apps Microsoft Dataverse

Microsoft Dataverse, Dynamics 365 Apps – Storage capacity and entitlements update [MC1181915]

Message ID: MC1181915 (Updated) Starting December 1, 2025, we are increasing default storage for Dataverse (per tenant entitlements) across all Dynamics 365 apps (excluding Business Central) and Power Platform. Dataverse and storage for Dynamics 365 enterprise resource planning (ERP) applications…

Modern Workspace Pro 3 November 2025Stay informed, Updated messageNo Comments

Dynamics 365 Apps

Dynamics 365 Sales – Enhance customer interactions with auto-linked CRM data [MC1182482]

Message ID: MC1182482 We are announcing the ability to enhance customer interactions with auto-linked CRM data in Dynamics 365 Sales. How does this affect me? With this feature, the Sales Qualification Agent finds and auto-links a matching contact and account…

Modern Workspace Pro 3 November 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Customer Insights – Journeys – Export copies of sent emails for record keeping [MC1182087]

Message ID: MC1182087 We are announcing the ability to export copies of sent emails for record keeping in Dynamics 365 Customer Insights – Journeys. This feature will reach general availability on December 1, 2025. How does this affect me? With…

Modern Workspace Pro 2 November 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Update default Messaging Queues assignment strategy – Least Active [MC1181931]

Message ID: MC1181931 We are announcing the ability to update the default Message Queues assignment strategy to "least active" in Dynamics 365 Contact Center. This feature will reach general availability on November 30, 2025. How does this affect me? This…

Modern Workspace Pro 31 October 2025New feature, Stay informedNo Comments

GemPix 2 on Microsoft Outlook: Updated behavior for switching back from new Outlook to classic Outlook for Windows [MC1066342]4 January 2026
This update seems like a thoughtful response to user feedback around changes in Outlook. A smoother transition between versions will…
GemPix 2 on Legacy Microsoft Outlook for Mac: Support will end [MC994282]4 January 2026
This change makes sense in terms of keeping the platform secure and feature-rich. I wonder if any organizations will be…
GemPix 2 on Power Pages version 9.7.2.x Early Upgrade Release [MC1011716]4 January 2026
The emphasis on performance and security updates is reassuring, but I’m wondering how this will impact users during the maintenance…
Snow Rider 3D on Amazon Cognito now supports resource indicators to simplify enhancing protection of OAuth 2.0 resources28 October 2025
Wow, this change in Cognito sounds like a game-changer for security! It's kinda wild how little things like specifying resource…
URL on Update to inline image representation in Outlook on the web and new Outlook for Windows [MC1174855]24 October 2025
... [Trackback] [...] Read More here: mwpro.co.uk/blog/2025/10/18/update-to-inline-image-representation-in-outlook-on-the-web-and-new-outlook-for-windows-mc1174855/ [...]