(Updated) Microsoft Teams: Trust Indicators – a new way of representing users outside your organization [MC1162276]

(Updated) Microsoft Teams: Trust Indicators – a new way of representing users outside your organization [MC1162276]

Message ID: MC1162276 (Updated) Updated September 30, 2025: We have updated the title and timeline. Thank you for your patience.[Introduction:]To help users quickly identify external participants in Microsoft Teams and reduce the risk of oversharing sensitive information, we’re introducing Trust…
Dynamics 365 Contact Center – Use data masking to protect customer data [MC1162888]

Dynamics 365 Contact Center – Use data masking to protect customer data [MC1162888]

Message ID: MC1162888 We are announcing the ability to opt-in to protect your customers' sensitive data by enabling your customer service representatives to hide any personally identifiable information (PII) that customers inadvertently share in Dynamics 365 Contact Center. This feature…