Dynamics 365 Apps Archives - Page 13 of 13

Dynamics 365 Field Service – Summarize work orders with Copilot in Outlook [MC921924]

We are announcing the Summarize work orders with Copilot in Outlook feature for Dynamics 365 Field Service. This feature allows you to get a summary of a work order without having to leave Outlook and open the Field service web or mobile apps. This feature will reach general availability on November 18, 2024.

Modern Workspace Pro 30 October 2024New feature, Stay informed1

Dynamics 365 Apps

Upcoming changes to email service notification recipients [MC920104]

Message ID: MC920104 Message Center is the primary channel to receive updates about your Microsoft services. Occasionally, we will send email service notifications regarding upcoming changes that require customer action, planned maintenance, or other important announcements. To expand access and…

Modern Workspace Pro 28 October 2024Admin impact, Plan for change, Updated message1

Dynamics 365 Apps

Dynamics 365 Customer Service – Use proactive prompts and insights generated by Copilot [MC916872]

We are announcing the use proactive prompts and insights generated by Copilot feature for Dynamics 365 Customer Service. This feature enables users to discover and prompt Copilot without the need for manual typing. This feature will reach general availability on November 15, 2024.

Modern Workspace Pro 23 October 2024New feature, Stay informed1

Dynamics 365 Apps

Upcoming changes to email service notification recipients [MC912548]

Message Center is the primary channel to receive updates about your Microsoft services. Occasionally, we will send email service notifications regarding upcoming changes that require customer action, planned maintenance, or other important announcements.

Modern Workspace Pro 17 October 2024Admin impact, Plan for change1

Dynamics 365 Apps

Dynamics 365 Customer Service – Create custom summaries for any record type in Customer Service [MC907920]

We are announcing the Create custom summaries for any record type in Customer Service feature for Dynamics 365 Customer Service. This feature allows customer service representatives to generate AI-based summaries of any record types within Dynamics 365 Customer Service.

Modern Workspace Pro 10 October 2024New feature, Stay informed1

Dynamics 365 Apps

Microsoft Dynamics 365 – Delete stub, unlicensed, and removed Microsoft Entra group users feature is now available [MC855402]

Message ID: MC855402 Starting August 8, 2024, the Delete stub, unlicensed, and removed Microsoft Entra group users feature will be generally available. How does this affect me?Previously, stub users, unlicensed, or removed Microsoft Entra group users couldn't be deleted from…

Modern Workspace Pro 8 August 2024New feature, Stay informed1

AI Logo Generator on Microsoft 365 Copilot Chat: Now Easily Accessible from the Teams Chat List [MC1098161]19 June 2025
This update seems subtle but strategic. Streamlining Copilot access in Teams could help organizations better evaluate its potential before committing…
Photo to Coloring on Updated: Microsoft Teams: Introducing the Network Strength Indicator [MC1077865]11 June 2025
A visual network strength indicator seems like a small tweak, but it could go a long way in reducing confusion…
AI Music Generator on Microsoft Teams: Enhanced peripheral data in Pro Management portal reports for BYOD spaces [MC1090689]10 June 2025
I can see how this new peripheral health reporting could be really helpful in large office environments. It’s not always…
Photo to Coloring on Microsoft Viva Engage: Copilot adoption community now available to all tenants [MC1090697]10 June 2025
Removing the Copilot license requirement is a smart move. Now, more organizations can engage with the community, get familiar with…
AI Music Generator on Now available: two new Copilot experiences10 June 2025
It’s exciting to see Microsoft prioritize ease of use with these new Copilot features. It will be interesting to see…